Mental Health Services

Mental Health Services

Southern Cross Care (SCC) is a registered National Disability Insurance Scheme (NDIS) provider, offering a broad range of mental health services including residential, community and carer supports, for adults aged between 18 and 65, who have a diagnosed mental illness or are experiencing mental health concerns.

We focus on client's individual strengths and goals in order to help them overcome challenges in their journey, to enable them to live a full and enriched life.

Our mental health support services are underpinned by the principles of the recovery framework, which ensures a person-centered approach towards service delivery, providing choice and control for individuals.

Types of Mental Health Support Services

Mental Health Accommodation - Community Options

Community Options is a residential mental health program facilitated at sites across Perth that offer 24/7 care and support. The program supports residents aged between 18 and 65 who require support following a long-term stay in hospital due to mental illness. Using the recovery approach, our staff work alongside residents as they relearn or gain new skills to live independently in the community.

Southern Cross Care have three Community Options sites in Perth, based in the suburbs of Stirling, Mount Claremont and Bentley.

Referrals are accepted from Murchison Ward at Graylands Hospital or people who have had extended inpatient stays in mental health facilities and/or have repeated failures at maintaining a place in supported accommodation.

In-home Support & Community Mental Health

Our Community Mental Health Service provides our clients with motivation, tools and strategies to help them live life in full. We provide in-home support, working with clients to develop and achieve personal recovery goals, through gaining, maintaining or relearning skills and building on community support networks that make a difference to their lives.

Our supports are underpinned by the philosophy and principles of the recovery framework which ensures a person-centred approach towards service delivery, and supports real choice and control for individuals. Mental Health Recovery Partners work alongside clients to develop a recovery plan based on their goals and personal needs. We focus on what people can do, rather than what they cannot.

The program supports people who:

  • Self-refer or are referred by a GP or mental health clinical team
  • Are experiencing a chronic and persistent mental health condition as their primary diagnosis
  • Aged between 18 and 65
  • Have ongoing clinical support

Family & Carer Support

At Southern Cross Care, we recognise the invaluable support that unpaid carers provide their loved ones, however all too often support is not provided to the carers themselves.

Our Family & Carer Support Program aims to provide a regular respite and support service to the carers of people with a serious and persistent mental illness, to ensure they maintain their own health and wellbeing.

The program supports people who:

  • Self-refer or are referred by a GP or mental health clinical team
  • Are carers of someone experiencing a chronic and persistent mental health condition as their primary diagnosis, who is aged between 18 and 65 and who has ongoing clinical support

To learn more about our Family & Carer Program, please contact 1300 669 189 to speak to one of our friendly staff.

NDIS Services

Southern Cross Care is a registered NDIS provider under the National Disability Insurance Scheme (NDIS). We have staff who specialise in supporting people who live with a psychosocial disability.

We provide a range of Support Services under NDIS, including but not limited to;

  • Accommodation/Tenancy
  • Assist Life Stage Transition
  • Assist Personal Activities
  • Behaviour Support
  • Community Nursing Care
  • Daily tasks/Shared living
  • Development Life Skills
  • Household Tasks
  • Participate Community
  • Personal Activities High
  • Group/Centre activities
  • Therapeutic Supports

Prices for SCC NDIS supports are aligned with the latest NDIS price guide. The price guide can be found here.

NDIS fees that SCC charge, may change as a result of the NDIS price guide updates. SCC has Service Agreements in place for all NDIS clients, which explain this process further. TTP payments may be charged as we continue to transition our supports to NDIS.

Not eligible for NDIS?

Southern Cross Care continues to provide supports that are funded through the State Government. Even if you are not eligible for the NDIS, we have support services you may be able to access. Please give us a call on 1300 669 189 to discuss how we may be able to assist you.

If you are a current SCC client, we may be to support you, your family and carers with the eligibility process for NDIS.

Need emergency mental health support?

Emergency Services

Ph: 000

Mental Health Emergency Response Line

Ph: 1300 555 788 (Metro)


Ph: 13 11 14

Suicide Call Back Service

Ph: 1300 659 467

Mental Health Support Lines

Youth Beyond Blue

Ph: 1300 224 636 (12-25 year olds)

Kids Helpline

Ph: 1800 551 800 (5 to 25 year olds) or 1800 654 432 (parents)

QLife (LGBTI+, 3pm to 12am)*

Ph: 1800 184 527

MensLine Australia

Ph: 1300 789 978