The National Aged Care Mandatory Quality Indicator Program (QI Program) is an important initiative designed to improve the quality of care provided to older Australians living in residential aged care facilities.
Quality Indicator ratings contribute to 15% of a home’s overall Star Rating.
From 1 April 2023, six new quality indicators will be introduced. This means providers will need to report on 11 crucial areas of care every quarter. These include:
– Activities of daily life
– Incontinence care
– Quality of life
– Consumer experience
– Pressure injuries
– Falls and major injuries
– Physical restraints
– Medication management
– Unplanned weight loss
One of the key benefits of the QI Program is that it provides a consistent set of measures for all aged care providers. This means that residents and families can compare the performance of different facilities and make informed decisions about the care they receive.
At Southern Cross Care (WA) we are committed to providing residents with high-quality, person-centred care that meets their individual needs and preferences. We will be regularly reporting on our performance against the Quality Indicators and using the information to inform our continuous improvement.
You can learn more about the QI Program by visiting the <a href=”https://www.health.gov.au/our-work/qi-program?language=en” target=”_blank” rel=”noopener”>Australian Government Department of Health and Aged Care National Aged Care website</a> or by contacting <a href=”mailto:email@example.com”>firstname.lastname@example.org</a>
Quality Indicator results from SCC (WA)’s homes can be viewed on My Aged Care.