This Pastoral Care Week, we recognise the dedicated people who provide comfort, connection and compassionate support to residents, clients and families across Southern Cross Care WA.
Pastoral care supports the whole person. It can be especially important during times of transition, illness, grief and loss, when a listening ear, reassuring presence or quiet companionship can make a meaningful difference.
Over the past year, the pastoral care team provided 14,350 visits and more than 1,200 hours of support to family members. The team walks alongside people through aged care transitions, palliative care and bereavement, offering support during some of life’s most important moments.
“Pastoral care reflects our commitment to recognising the whole person, honouring dignity and providing compassionate support at every stage of life,” said Ian Simms, Head of Pastoral Care and Volunteer Services.
“It is often most important during times of transition, illness, grief and loss. Our role is to be present, to listen and to support residents, clients and families in the way that is right for them.”
That commitment also extends to end-of-life companionship through the No One Dies Alone (NODA) program. During 2025–26, NODA continued to operate across residential aged care homes in Success, Rossmoyne, Shelley, West Leederville and Forrestfield.
The program is supported by more than 40 compassionate volunteers and trained employees. Their contribution joins with the work of a further 100 general volunteers who offer social visits, group activities, spiritual care, bus outings, respite programs, mental health support, pet visits and so much more.
Pastoral Care Week is an opportunity to thank everyone who offers their time, care and presence to others. Their work honours dignity, strengthens connection and helps people and families feel supported when it matters most.
If you or someone you know would like to know more about Southern Cross Care WA’s Pastoral Care, please contact us on 1300 669 189.
