Welcome to the Southern Cross Care (WA) COVID-19 Information Page

Here you will find information about the Novel Coronavirus Pandemic, how we are responding to it and how you can play your part as a member of the Southern Cross Community.

At all levels of Southern Cross Care (WA) Inc. – from our Board and Executive, through to our care and support teams – we are closely monitoring the COVID-19 situation in Western Australia and working hard to protect residents, clients, our staff/volunteers, and those who visit our facilities.

We are following the advice of health agencies and we have put the following safety protocols in place to protect against the spread of the virus.

Visiting Hours for Residential Care:

9am – 7pm daily

Visiting Hours for Community Options:

8am – 8pm daily

All visitors must comply with the following safeguarding measures:

These measures and others are part of ensuring Southern Cross Care is well equipped to respond to COVID-19 and lessen any impact it may have on providing high-quality care to our clients and residents.

The health and wellness of all who enter our facilities is of utmost importance to us; we thank all those involved for doing their part to keep our community safe.

Partners in Care in Residential Aged Care

The Southern Cross Care (WA) Inc. Partners in Care safety programme provides family members and friends of those in residential aged care with knowledge and training in infection prevention and control needed to continue to provide care and companionship to their loved ones during a period of COVID-19 visitor restriction.

During a COVID-19 outbreak, visitation to all Southern Cross Care (WA) Inc. residential facilities is restricted to trained staff and family members who have completed our Partners in Care safety programme, capped at 1 person per resident, with visits to be no longer than two hours in the resident’s room.

For more information or to register you interest for the Partners in Care programme, please phone 1300 669 189 or visit Partners in Care safety programme.

We recommend all visitors to SCCWA Residential Aged Care facilities, Respite centres and Community Options facilities have up to date COVID-19 and Influenza vaccination.

Thank you again for your support and trust in our care and services and for working with us in these challenging times.

The following safeguarding measures apply at all SCC (WA) Inc.  Residential Care Homes and Community Options:

You will not be able to enter our residential care homes if you:

Masks are mandatory:

Additional safeguarding measures

Visitors, staff, volunteers, and contractors must comply with SCC (WA) Inc. screening requirements to enter our care homes by reporting to Reception and using Zipline:

SCC217 Covid 19 Email 2022 SCC

Visitor Guidelines

Staff and visitors must follow the following directions:

Retirement Living

Community Options

Home Care / Mental Health

Residential Aged Care

Respite Centres