Testimonials

Wall of Thanks

Anne-Marie R

A huge thank you to all of the staff at Villa Pelletier for taking such good care of my mum and all the residents. It's been a really tough time over the past few months, not only for the families and their loved ones, but for the staff as well. So a very very big thank you for continuing to provide such a high level of care. Definitely heroes for us all!

Emma W

Working compassionately with each person to the very end of life's race, is a role that costs emotionally, physically and psychologically. Yet we would all want someone to do the same for us. I thank each and everyone of you at Southern Cross Care!

Mark B

A huge Thank You to all of the carers and support staff at Villa Pelletier for their tireless care of my mother and all of the other residents. Their continual positive attitude brings so much joy to our family members and makes our time together so much more valuable.

Wendy H

I am very happy with the significant improvement in staff ratio especially on the weekends. The day is more calm and the residents have more care from their carers. The families of residents are much more satisfied and have confidence in the care of their loved ones.

Yolanta G

My mum, sister and myself would like to thank all the staff at Frank Prendergast House in Success for looking after my father for the past 8 years. Your dedication and patience is greatly appreciated. Many thanks and all the best from the Gruchlik family.

Jan D

A big thank you to all the staff at Villa Pelletier for taking such great care of my brother. I find everyone at the facility friendly and caring, nothing is to much trouble even in the most recent difficult times.

Shirley J

We wanted to let you know that we have been very blessed with our two support woman - Kirsty and Anna. They have been an absolute delight to have in our home and they both have been more than helpful.

Both Kirsty & Anna have excellent work ethics and we hope and pray that they will still be our support workers in 2021.

Camilla L

Thank you and Southern Cross Care for the care and kindness you have shown my father throughout his time at your facilities.

My family deeply appreciate all you have done.

Alison

Thank you to the brilliant caring staff at Jeremiah Donovan House for caring for our Mother and Mother-in-law so wonderfully especially in these very trying and scary times. 

Helena M

The staff that care for me are always so kind and wonderful.

Thank you for helping with the shopping and cleaning.

Miriam B

May I please pass on my deepest gratitude to your organisation for employing Tania. My mother in law has been a resident of the Success Retirement Village since 2016 and Tania is such a pleasure to deal with.

Lyn W

Thank you from us all, to have RAD nurses on 24/7.

I am very thankful that our carers have time to stop and take time for us. 

Sharon S

Lovely staff, beautiful place. Visit my nan often and it’s always a pleasure. Staff are always smiling which is great.

Eileen B

I would like to thank all the amazing staff at Frank Prendergast Nursing home for the wonderful care, compassion and love shown to my dear friend Joyce who passed away recently.